Legal

Privacy Policy

How we protect and use your personal data.

Last updated · July 2026

1. Who We Are

Lough Ree Tours is committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.

2. Information We Collect

We may collect your name, email address, telephone number, billing information, booking details, accessibility requirements you choose to provide, gift voucher details and communications with us.

3. How We Use Your Information

Your information is used to process bookings, communicate with you, manage gift vouchers, respond to enquiries, improve our services and meet legal obligations.

4. Booking Platform

Online bookings may be processed through FareHarbor or other trusted booking providers acting on our behalf.

5. Marketing

We will only send marketing communications where you have chosen to receive them. You may unsubscribe at any time.

6. Sharing Your Information

We only share personal information with trusted service providers where necessary to operate our business or where required by law.

7. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss or misuse.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations.

9. Your Rights

Under GDPR you have the right to access, correct, erase, restrict or object to processing of your personal data, and where applicable, the right to data portability.

10. Cookies

Our website uses cookies to improve functionality and analyse website usage. Please refer to our Cookie Policy for further information.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Contact Us

For any privacy queries or requests relating to your personal information please contact:

Email: hello@loughreetours.com

Co-funded by

  • Government of Ireland
  • Co-funded by the European Union
  • Eastern and Midland Regional Assembly
  • Fáilte Ireland

Lough Ree Tours Ltd is co-funded by the Government of Ireland and the European Union through the EU Just Transition Fund. gov.ie/justtransition