Legal

Gift Voucher Terms & Conditions

The terms that apply to Lough Ree Tours gift vouchers.

Last updated · July 2026

1. Overview

Lough Ree Tours gift vouchers are monetary vouchers that may be redeemed against eligible Lough Ree Tours cruise experiences.

2. Validity

Gift vouchers are valid for five (5) years from the date of purchase unless otherwise stated by law.

3. Redemption

Gift vouchers may be redeemed against Public Sightseeing Cruises, Whiskey Tasting Cruises and eligible Private Charter bookings. They cannot be redeemed against onboard food, beverages, optional extras, merchandise or cash unless expressly stated.

4. Voucher Values

Gift vouchers are available in standard monetary values or a custom amount chosen by the purchaser.

5. Personalisation

Gift vouchers may be personalised with the recipient's name and an optional gift message.

6. Delivery

Digital gift vouchers are supplied by email as standard. Customers may upgrade to a printed voucher by post for the applicable delivery charge.

7. Lost or Stolen Vouchers

Please contact Lough Ree Tours as soon as possible if a voucher is lost. Replacement vouchers may be issued at our discretion where proof of purchase can be verified and the voucher has not already been redeemed.

8. Partial Redemption

Where the value of a booking is less than the voucher balance, any remaining value will remain available until the voucher expiry date.

9. Non-Refundable

Gift vouchers are non-refundable, cannot be exchanged for cash and may not be resold without the written permission of Lough Ree Tours.

10. Cancellation

If a booking paid using a gift voucher is cancelled, the standard cancellation policy applicable to that booking will apply.

11. Fraud

Lough Ree Tours reserves the right to refuse redemption where a voucher is believed to have been altered, duplicated, fraudulently obtained or used contrary to these Terms.

12. Changes

Lough Ree Tours reserves the right to amend these Gift Voucher Terms & Conditions from time to time.

13. Contact

For gift voucher enquiries please contact:

hello@loughreetours.com

Co-funded by

  • Government of Ireland
  • Co-funded by the European Union
  • Eastern and Midland Regional Assembly
  • Fáilte Ireland

Lough Ree Tours Ltd is co-funded by the Government of Ireland and the European Union through the EU Just Transition Fund. gov.ie/justtransition